Well, hasn’t it been a bit quiet in here of late.
I came across this and thought it worthy so here it is.
This as you can tell is a problem for ambulance the world over.
But in Victoria, the emergency dispatch staff would most likely be disciplined, or even sacked for talking to the fellow from Wolverhampton in this way.
They would have varied from the rigid and inflexible script that has been set for them by the management of Ambulance Victoria, which requires an ambulance be sent to pretty much anyone who wants one, regardless.
And then there would be no ambulances left for the second call, because they would be out with the first fellow.
Fixing that will go a long way to fixing response times, as there may actually be an available ambulance somewhere nearby!